Privacy Policy
Last updated: 2025-10-13
SilverPlantWindow (“we”, “us”, or “our”) operates the website at silverplantwindow.xyz (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site and make use of our services, including ordering pizzas or other food items. We are committed to protecting your privacy and striving to provide a transparent and trustworthy experience for our customers in United Kingdom, including London and WC2E 9HA.
We collect personal information to process orders, customize content, improve our services, and communicate with you. The information we collect may include your name, contact details, delivery address, payment information, and order history. We process this data to fulfill orders, respond to inquiries, and provide a personalized experience across the Site.
By using the Site, you consent to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Site. We may update this policy from time to time; when we do, we will reflect the date of the latest revision at the top and, where appropriate, notify you through the Site or other means.
Information we collect and how we use it
- Account and order information: When you create an account or place an order, we collect your name, address, contact details, order history, and payment preferences to process and deliver orders and provide support.
- Delivery and contact data: We store the delivery address and contact number to ensure timely delivery and to contact you if there are issues with your order.
- Payment data: We process payment information through secure services. We do not store full payment card numbers on our servers if possible; details are transmitted to our payment processors in accordance with industry standards. We may retain limited information necessary to support refunds and financial reporting in a compliant manner.
- Communications: We may use your contact information to send notices about your orders, updates, promotions, and important policy changes. You can opt out of non-essential communications at any time.
- Usage data: We collect information about how you interact with the Site, including pages visited, time spent on the Site, and search queries, to improve navigation, content, and marketing relevance.
Cookies and similar technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings or directly on the Site where available. Some features of the Site may require cookies for proper functioning. By continuing to use the Site, you consent to our use of cookies as described in this policy.
Data sharing and third parties
We may share your information with trusted service providers who help us operate the Site, process payments, deliver orders, and support customer service. We require these partners to protect your data and only use it for specified purposes. We may also share aggregated, non-identifiable data for analytics and business insights. We do not sell your personal information to third parties for marketing purposes.
Data retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, including complying with legal obligations, resolving disputes, and enforcing our agreements. When personal data is no longer needed, we securely delete or anonymize it in accordance with applicable laws and our data retention practices.
Information security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or disclosure. While no system is completely secure, we maintain industry-standard protections and conduct regular assessments to minimize risks. You can help by using strong passwords, keeping your account information up to date, and logging out after using the Site on shared devices.
Your rights and choices
You may access, update, or delete your personal information by logging into your account or contacting us through the Site. You may also request data portability or restrict certain processing as permitted by applicable law. We will respond to reasonable requests in accordance with legal requirements. Some information may be exempt or restricted to protect safety, legal obligations, or other rights.
Children’s privacy
Our Site is not intended for children under 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such data from our systems.
International transfers
If you are accessing the Site from outside United Kingdom, your information may be transferred to, stored, and processed in United Kingdom or other jurisdictions. We implement appropriate safeguards to protect your data in transit and at rest, and we comply with applicable data protection laws.
Links to third-party sites
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review their privacy policies before providing any information.
How to contact us
If you have questions or concerns about this Privacy Policy or our data practices, you can contact SilverPlantWindow at [[ url_link ]] or by phone at +44 20 7946 0958. Please include your full name and a clear description of your request so we can respond promptly.
This Privacy Policy applies to all visitors and customers of the Site, including those in London, WC2E 9HA, United Kingdom. It reflects our commitment to protecting your privacy while enjoying delicious meals from our pizzeria-inspired offerings. By continuing to use the Site, you acknowledge that you have read and understood this policy and agree to our processing of your personal information as described herein.